Mega Lodge
Welcome to Mega Lodge! By accessing or using our website (www.mega-lodge.com), booking our services, or staying at our properties, you agree to be bound by the following Terms and Conditions. Please read them carefully before using our site or making a reservation.
1. Acceptance of Terms By using this website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, as well as our Privacy Policy. If you do not agree with any part of these terms, you may not use this website.
2. Reservations and Payments
- All bookings must be made through our official website, phone, or in person at Mega Lodge.
- A valid credit or debit card is required to confirm reservations.
- Full payment may be required at the time of booking, depending on the type of reservation.
- Mega Lodge reserves the right to cancel bookings if the provided payment details are invalid or fraudulent.
3. Cancellations and Refunds
- Cancellations must be made at least 72 hours before the scheduled check-in date for a full refund.
- Cancellations made within 72 hours of check-in may result in a cancellation fee equivalent to one night’s stay.
- Non-refundable bookings are not eligible for a refund under any circumstances.
4. Check-In and Check-Out
- Check-in time is 2:00 PM to 3:00 PM, and check-out time is 11:00 AM to 12:00 PM
- Early check-in or late check-out is subject to availability and may incur additional charges.
- Guests must provide a valid ID upon check-in.
5. Guest Conduct
- Guests are expected to behave responsibly and not engage in any illegal, disruptive, or harmful activities during their stay.
- Smoking is strictly prohibited in non-smoking rooms and designated areas.
- Mega Lodge reserves the right to ask guests to leave without refund if they violate any of the lodge’s policies or exhibit inappropriate behavior.
6. Damage and Liability
- Guests are responsible for any damage caused to the property during their stay. Mega Lodge reserves the right to charge the cost of repairs or replacements to the guest’s card on file.
- Mega Lodge is not responsible for any personal belongings left behind, lost, or stolen during a guest’s stay.
- Guests must use the lodge’s facilities and amenities at their own risk. Mega Lodge is not liable for any injury, accident, or loss incurred by the guest while on the premises.
7. Use of Facilities
- Access to certain amenities, such as pools, fitness centers, or spas, may be subject to additional fees or restricted hours.
- Guests must adhere to posted rules and guidelines when using lodge facilities.
8. Privacy Policy Your personal information is collected, stored, and processed in accordance with our Privacy Policy. By using our website and services, you consent to the collection and use of your data as described in the Privacy Policy.
9. Force Majeure Mega Lodge shall not be liable for any failure to perform its obligations due to circumstances beyond its reasonable control, including but not limited to natural disasters, acts of God, terrorism, labor strikes, or other unforeseen events.
10. Modification of Terms Mega Lodge reserves the right to modify these Terms and Conditions at any time without prior notice. Any changes will be posted on our website, and your continued use of the site or services constitutes your acceptance of the updated terms.
12. Contact Us If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
Address: Kigamboni Dege Tanesco , Dsm
Email: info@mega-lodge.com
Phone: 0784 802891